Help Centre
Everything to know before you drive
Clear answers about vehicles, transmission choices, pickup coordination and multi-day bookings.
Common Questions
Helpful answers for a confident booking
Still unsure which vehicle fits? Send your group size, luggage and travel plan.
Ask The TeamWhat documents are needed?
A valid driving licence and identity details are required. The team will confirm the exact handover requirements for your booking.
Can I select automatic or manual?
Yes. Both options are available across much of the fleet. Your chosen transmission is confirmed before booking.
Do you support airport or hotel pickup?
Share your arrival or pickup point and the team will confirm the most convenient available handover option.
Can I rent for several days?
Yes. Multi-day rentals are available. Send your dates to receive availability and the appropriate rental plan.
Which car is best for a family?
Ertiga, Kia Carens, Alcazar, Innova Hycross and Fortuner offer more space. Tell us your group size and luggage so we can guide you.
Can I change my selected car?
Contact the team as early as possible. Changes depend on availability for your confirmed dates.
Ready To Drive?